Caitlin McCabe
AdministratorCaitlin McCabe Administrator
Badges
-
Re: Do I need to upgrade Remote Recorder to have it remember devices?
Hi @Elizabeth Fellendorf, Thanks so much for your positive feedback! To answer your question, you do not need to update your RR software, as the setting is tied to your Panopto site. If you have any … (View Post)1 -
Service Update 2024-01-04 feat. UX Updates, Course Copy Updates, and Device Matching
Please note: This update will be applied at the end of business hours on Jan 4th for the North America, Canada, and European clouds and the end of business hours on Jan 5th for the Asia-Pacific and A… (View Post)2 -
Re: Request Access Emails
Hi @Erin Murray, I apologize for the delay in my response. To confirm, there should not be extra spacing between the emails. If extra spacing is added, only the first email listed receives the notifi… (View Post)2 -
Re: Why can students upload recordings to course Master Panopto folders?
Hi @Elba Rios, This is something our Support team should investigate. I went to start a Support ticket for you on this, but see that you've already opened one. If you have any additional questio… (View Post)1 -
Re: Zoom + Panopto AI Features
Hi @Elba Rios, I checked in with my colleagues. To answer your questions, we aren't currently importing anything from Zoom AI Companion recordings. For settings, we would suggest referring to ou… (View Post)1